T & C’s
Cancellation Policy
Appointments
An initial consultation, lasting approximately 20 minutes is conducted via phone Skype or Zoom. This initial consultation is free of charge and during it we will agree how many sessions you may need.
Further appointments last 50 minutes and are charged at £60 per session. Key workers & NHS frontline staff will receive their first two sessions free of charge (proof required).
Sessions are usually arranged on a weekly basis at a mutually convenient time. A block of three pre-paid sessions can be purchased for £165 if paid in advance.
(concession scheme for students in training also available please ask at time of booking)
All appointments are reserved exclusively for you and tailored to your own needs, so if for any reason you are unable to be present for a session please advise us as soon as possible. If it is necessary to cancel an appointment with less than 24 hours notice a 50% fee will be applicable. This charge may be waived, at the therapist’s discretion, if there are unavoidable circumstances.
Please note :- All appointments must be paid for via credit transfer or cash, 24 hours before a session takes place. K T Therapy does not currently accept credit card payments.
Confidentiality
G.D.P.R.
All contact with a client, either virtually (via Skype or Zoom), by phone, or face-to-face is conducted in a completely confidential and unbiased manner in line with the National Counselling & Psychotherapy Society’s Code of Ethical Practice. Any notes or information regarding a client’s personal information is stored encrypted and in a locked and secure way in line with current G.D.P.R. regulations. Your information is not shared with any third parties and is stored anonymously to protect your identity.
Pledge
I aim to design a complete, bespoke plan of treatment to suit your individual issue. We will have regular feedback and reviews to adjust the treatment accordingly. This will be delivered in a safe ethical and professional manner in a genuine and unbiased environment.
Kt Therapy 2024
